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Candi062575 Student
Student
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Message 1 of 2
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HP Recommended

Double charge after suspention

Example: hp envy4520

Billed twice in 1 week after being in suspended account mode. I shouldn't be billed for the time i was suspended?

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Message 2 of 2
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Flag Post
HP Recommended

Double charge after suspention

@Candi062575

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

I work on behalf of HP
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