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‎09-12-2019 06:43 AM

HP Recommended
Product: HP Printer
Operating System: Microsoft Windows 10 (64-bit)

Hello

 

How to I downgrade my plan to free printing

 

Thank you

1 REPLY 1

‎09-12-2019 07:11 AM

HP Recommended

Once you have signed up for a pair Instant Ink subscription there is not an option to downgrade to a free plan.  From the HP Instant Ink terms of service, section 10.b.v (emphasis mine):

 

No Downgrades. If You upgrade an Enrolled Printer from the 15-Free Program to a paid Service Plan (an “Upgraded Printer”), You may not subsequently downgrade the Upgraded Printer in order to return to the 15-Free Program. Additionally, You may not downgrade a printer from a paid Service Plan to the 15-Free Program.


Bob Headrick,  HP Expert

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