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Common problems for HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER..
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Downgrade printing plan to free

HP Recommended
HP Printer
Microsoft Windows 10 (64-bit)

Hello

 

How to I downgrade my plan to free printing

 

Thank you

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HP Recommended

Once you have signed up for a pair Instant Ink subscription there is not an option to downgrade to a free plan.  From the HP Instant Ink terms of service, section 10.b.v (emphasis mine):

 

No Downgrades. If You upgrade an Enrolled Printer from the 15-Free Program to a paid Service Plan (an “Upgraded Printer”), You may not subsequently downgrade the Upgraded Printer in order to return to the 15-Free Program. Additionally, You may not downgrade a printer from a paid Service Plan to the 15-Free Program.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

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