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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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- Re: Downgrade to free plan
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10-05-2019 02:00 AM - edited 10-05-2019 02:02 AM
Hi I was notified that I would need to contact HP support to downgrade to the free printing plan.
Could you do this for me please - would I be able to upgrade back to the £1.99 plan after you have done this if I need to?
Many thanks
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Accepted Solutions
10-07-2019 07:51 AM
Hi @Orinoko
Welcome to the HP Support Community.
Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile Name, you should see a little blue envelope, please click on it.
Let me know.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
Asmita
I am an HP Employee
10-07-2019 07:51 AM
Hi @Orinoko
Welcome to the HP Support Community.
Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile Name, you should see a little blue envelope, please click on it.
Let me know.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
Asmita
I am an HP Employee
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