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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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HP Recommended

Hello, 

im trying to enroll my printer, but it’s enrolled on another account

1 REPLY 1
HP Recommended

Hi @clairevecox,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

Since this printer was already enrolled in another account and now you wish to enroll the same printer, I would request you to reach out to our phone support as we have limited support boundaries in the support community as of now.

For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Elohi_NR
I am an HP Employee
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