Create an account on the HP Community to personalize your profile and ask a question
01-22-2021 03:29 AM
I'm enrolled currently in HP Instant Ink under the moderate plan of 100 pages per month. The billing for this is supposed to be £3.49 per month. However, I'm being charged £8.50 per month and my bank informed me that there was a charge of this amount declined (£8.50). This is the first time this has happened. Can someone please explain to me why HP is trying to take more than what's agreed upon? Is this some kind of hidden bill? Thanks.
01-27-2021 06:44 AM
@Only1Patty, Welcome to the HP Support Community!
To assist you better, we would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.
I have sent you a private message, reply to the message with your details.
In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
I am an HP Employee