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Microsoft Windows 10 (64-bit)

The printer show only 'E',no other number and it blinks.All the lights are blinking.If you try to stop the printer it just starts back without you pressing on the button ( you press it to stop , it stops for 3 second and starts back on, after that it works normally for 3 seconds and shows 'E' again while all the lights are blinking at the same time).

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@denosg14, Welcome to the HP Support Community!

 

Let us try these steps to resolve this issue:

 

Reset the printer

  1. With the printer turned on, disconnect the power cord from the rear of the printer.
  2. Wait at least 60 seconds.
  3. Reconnect the power cord to the rear of the printer.
  4. Turn ON the printer, if it does not automatically turn on.
  5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.

 

Check if there are any jams inside the printer and if the print carriage is moving freely.

Refer to the steps mentioned in this document.

Also, check if the paper is properly loaded in the input tray and adjust the width guides.

 

To troubleshoot Blinking Lights and 'E' Errors, refer to this document.

 

Let me know how this goes.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

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