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‎03-14-2023 11:05 AM - last edited on ‎03-16-2023 11:27 AM by Retired

HP Recommended
Product: HP OfficeJet 5230 All-in-One Printer

I have an instant ink subscription, the printer gives me a cartridge error, and I can't contact support to understand if I should buy a new cartridge myself or if it is shipped by instant ink

1 person had the same question
1 REPLY 1

‎03-17-2023 05:16 AM

HP Recommended

Hi @Stefano1977,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Please perform the steps from this document and see how it goes. 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Elohi_NR
I am an HP Employee
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