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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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HP OfficeJet 5230 All-in-One Printer

I have an instant ink subscription, the printer gives me a cartridge error, and I can't contact support to understand if I should buy a new cartridge myself or if it is shipped by instant ink

1 REPLY 1
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Hi @Stefano1977,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Please perform the steps from this document and see how it goes. 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Elohi_NR
I am an HP Employee
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