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11-19-2021 12:48 PM - last edited on 11-23-2021 05:52 AM by JessikaV
SOLVED!
Hello!
Just bought HP Envy Photo 6234, it comes with 7 months of free ink from HP instant ink.
But getting error messages saying. " There was a problem finalizing your subscription (GSS001)"
Searched in here, but have not found any solution only Responders telling Askers to contact them by email, but cant find any email or how to contact support ANYWHERE on their site. Im deaf so i cant call.
Thank for answering!
SOLVED!
Tried (for the 5th time ) to register via the HP smart app on my PC instead. It worked!
Just tap Register and choose which monthly plan you want, the free subscription will be there in green text under the payment information.
Solved! Go to Solution.
Accepted Solutions
11-19-2021 03:02 PM
Hello Dunder1,
Thank you for visiting our community, we are glad that you have resolved the issue you were experiencing on your device.
In this case, we thank you for sharing the solution, so that you can help other users who are experiencing the same problem.
Please, reach out if we can help you with anything else.
HP Support Community.
11-19-2021 03:02 PM
Hello Dunder1,
Thank you for visiting our community, we are glad that you have resolved the issue you were experiencing on your device.
In this case, we thank you for sharing the solution, so that you can help other users who are experiencing the same problem.
Please, reach out if we can help you with anything else.
HP Support Community.