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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Rusty1956
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Error code

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HP 2620
iOS

 will not print my tasks, followed the instructions on obtaining an error report , this printed ok, error says “ a problem has occurred with your HP Instant Ink Account” went on their website but it’s not Recognising my account, so registered again and it said this account already exists, sign in, but same thing happens again!! It’s really annoying as I need to print tickets off as proof of entry to an event. Orange light continues to flash on my printer. Printer update has been completed, and confirmed I’m connected to wi-fi. Stumped to say the least!! 

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Kumar0307
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@Rusty1956, Welcome to the HP Support Community!

 

As the issue is related to Instant ink cartridges, I need more information to help you out.

 

Since the instant ink account details are confidential, please send me the required information via private message.

 

I am sending you a private message with the information required.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
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