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HP Deskjest 3733 all in printer

Hi 

 

If anyone can help, please do..... my HP deskjet 3733 has just decided not to print in black or grey. I have switched, off, unplugged, ran endless test print pages and nothing! the cartridges are all legit and got them from HP instant ink. I don't do massive amounts of printing. but this is just getting beyond banging my head on the wall. 

 

Is the printer karput! or just a dodgy ink cartridge. 

 

I have tried for mostly all afternoon, this evening to get it to print.

1 REPLY 1
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@help4mum, Welcome to HP Support Community!

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

 

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Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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