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jeannie567
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Every time I try to sign into my account I have to change my password, is that normal????

Every time I try to sign into my Instant Ink account my password is no good....have to go through the verification code a number of times before getting in.    Is this normal?  Or am I right to think there is a problem.,

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Every time I try to sign into my account I have to change my password, is that normal????

@jeannie567, Welcome to HP Support Community!

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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