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‎03-23-2024 04:37 PM

HP Recommended
Product: HP OfficeJet Pro 8710 All-in-One Printer
Operating System: Mac OS X 10.6 Snow Leopard and older

I went to print a single page on Thursday nite from a VRBO website and didn’t realize that the web site had listed 150 pages. Only one page had the info I wanted but when I got up Friday ( yesterday morning) it had printed all the paper I had in the tray all were blank except the first page. 
I don’t want to be charged for all those pages under my Instant Ink program. 
Bruce Klassen

Category:
1 REPLY 1

‎03-26-2024 05:57 AM

HP Recommended

Hi @BRUCEK3,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

To look into this issue, I would need a few details. 

 

Since the instant ink account details are confidential, please send me the required information via private message.

 

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Please check your Private message icon on the upper right corner of your HP Forums profile,

Next, to your profile Name, you should see a little blue envelope, please click on it.

 

I hope this helps resolve this issue completely,

 

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Nal_NR-Moderator
I am an HP Employee

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