Extra unused cartridges

[cyn6bud]

I'm still using the same HP printer but have several unused cartridges. How can I postpone future shipments? 

[Irfan_06]

Hi @cyn6bud,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are looking for information related to recycling ink cartridges.

As you have many unused ink cartridges, request you to send them all back to HP.

However, once the instant ink service detects you are running low on ink. It will automatically ship a new set of ink cartridges when required.

Kindly refer to this link on how to recycle ink cartridges and let me know if that resolves the issue.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support

[cyn6bud]

Thank you for the reply.  As I have been charged for them over the months, will I receive a refund if sent back?

[Irfan_06]

Hi @cyn6bud,

HP Instant Ink is based on pages, not cartridges. Your monthly fee allows you to use our subscription cartridges to print your plan pages and includes ink or toner, delivery and recycling.

If you cancel the Service, even if the Subscription Cartridges provided with your subscription are not empty, they will stop working in your printer and you will have to replace all of them with standard cartridges.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a good day.

Irwin6

HP Support