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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Jack0681
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Do I have to enroll in instant ink cartridges or can I buy other ink cartridges whereas the HP5055 will work? I cancelled my 5 pages a month, now printer won’t work unless I reenroll!

in other words can I order cartridges off of Amazon and put in my printer and the printer will work?
Thanks, Jack

Jack0681
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TEJ1602
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@Jack0681, Welcome to HP Support Community!

 

Yes, the ink your purchase from Amazon or any local store should work.

 

You can cancel enrollment in HP Instant Ink at any time without penalty. Before you cancel the service, read the following information carefully:

  • HP Instant Ink cartridges do not work after the end of your current billing period, and you are required to return them to HP. To continue printing after your billing cycle ends, make sure you have standard replacement ink cartridges ready to use in your printer.

    If you do not have the postage-paid envelope provided by HP, go to Recycle HP Instant Ink Cartridges to order an envelope.*

  • There is no pro-rated reimbursement for the remainder of your billing period.

  • Your service continues until the end of your current billing period.

  • If there are any charges for additional printing, your credit card will be charged. Depending on when you cancel, the charge might appear the following month.

I hope that answers your concern adequately. Let me know!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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TEJ1602
HP Support Agent
HP Support Agent
18,899 18,877 1,559 1,554
Message 2 of 2
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HP Recommended

@Jack0681, Welcome to HP Support Community!

 

Yes, the ink your purchase from Amazon or any local store should work.

 

You can cancel enrollment in HP Instant Ink at any time without penalty. Before you cancel the service, read the following information carefully:

  • HP Instant Ink cartridges do not work after the end of your current billing period, and you are required to return them to HP. To continue printing after your billing cycle ends, make sure you have standard replacement ink cartridges ready to use in your printer.

    If you do not have the postage-paid envelope provided by HP, go to Recycle HP Instant Ink Cartridges to order an envelope.*

  • There is no pro-rated reimbursement for the remainder of your billing period.

  • Your service continues until the end of your current billing period.

  • If there are any charges for additional printing, your credit card will be charged. Depending on when you cancel, the charge might appear the following month.

I hope that answers your concern adequately. Let me know!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

View solution in original post

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