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07-05-2022 12:26 PM
Welcome to the HP Support Community
I'd like to help!
May I know the error message you are getting when you try to print?
Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it.
Let me know.
Have a great day!
I am an HP Employee