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diverman
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Faulty cartridge instant ink

HP ENVY Photo 6234
Microsoft Windows 10 (64-bit)

After a few weeks of use, my black instant cartridge has stopped working. 

I get an error message, remove and replace. Clean contacts if required.

Having removed it, the cartridge, not the printer smells like electrical burning. The ribbon looks charred.

How do I get a new one sent out

I now have a printer i cant use.

Many thanks

 

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Faulty cartridge instant ink

@diverman 

Hello,

I understand that you are inscribed in HP services Instant Ink and, that you meet a problem with one of her.


In that case, I recommend that you Contact HP HP Support in your country/region.


Don't hesitate to ask us if you need us.

Regards,😏

 





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HP Expert support community HP France: Mans.

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diverman
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Faulty cartridge instant ink

Hello

im in the U.K.  is there an equivalent number?

thanks

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Level 15
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466 460 40 139
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HP Recommended

Faulty cartridge instant ink

@diverman 
Thank you for your return,

In this case, please contact technical support HP United Kingdom at: 0207 660 0596.

Do not hesitate to solicit us if necessary.

Regards,😏






I'm not an HP employee. Did this message answer your question? Include it below as an Accepted Solution! Did you find this message useful?  Click on the thumbs up set to give a Compliment! Follow us on Facebook Assistance customers HP.

HP Expert support community HP France: Mans.

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