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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Ace34
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First time setup issues setup color not working

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Hp envy photo 7155

Hi, I recently bought an hp envy photo 7155 for me to do school work at home. I was trying to set up with the set up cartridges, but the color cartridge that came with it wasn't wanting to register. I was wanting to know if there was a way I could get a new setup color cartridge. Unless there is a way I can bypass it so I can fully use my printer.

 

Thank you in advance!

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Kumar0307
HP Support Agent
HP Support Agent
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@Ace34, Welcome to the HP Support Community!

 

Setup ink cartridges are required to initiate the printer. These are not available in local stores. You get a set of setup ink cartridges in the printer box.

Kindly check inside the printer or the printer box for the setup inks.

 

If not found, we will have to perform an OOB reset on the printer.

I have sent you a private message with the reset instructions. Check next to your profile name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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