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- HP Instant Ink
- Forfeit roll over pages when updating plan

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05-26-2022 02:47 AM - edited 05-26-2022 02:51 AM
I want to downgrade my plan but would lose nearly 40 roll-over pages because of this weird limit of the lower plan. How can I make sure the pages won't get forfeited? I don't need that many anymore, but I find it weird that I will lose pages I already paid for.
05-27-2022 01:41 PM
@Melanie79
Welcome to the HP support community.
I understand that you need information on rollover pages, I am glad to assist you.
This might require one on one interaction with the instant ink team.
I am sending you a private message with steps to talk to HP instant ink support.
Please check the mailbox icon at the top-right corner of this screen.
I hope this helps resolve this issue completely.
If this helps, please mark the public post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee