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‎05-15-2020 07:05 PM

HP Recommended

I bought a new HP printer to replace the old one that broke after abut 18 months. I was given a free trial and told that after that I could switch to the free plan as I print very little. Now it seems I cannot do that. I see others commenting that they were misled in the same way. That's rather disappointing. What do I do?

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1 REPLY 1

‎05-16-2020 04:03 AM

HP Recommended

Hi @Lencheck

Welcome to the HP Support Community. I'd be happy to assist you.

 

Since the instant ink account details are confidential, please send me the required information via private message to assist you further.

 

I am sending you a private message with the information required.

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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