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We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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Free Ink for 8months upon purchase

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Hp officejet pro 9010

Hi we purchased a brand new printer last december and enrolled in the 8month free ink promo which comes with the purchase. we followed all the instructions on how to redeem it. problem is we ran out of ink and aince then there is no ink being delivered even once. how do we check the ink delivery?

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@Horus2020, Welcome to HP Support Community!


To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.


In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.


Keep me posted.


Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I am an HP Employee

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First you need to make sure the printer has access to the internet.

Then go to your instant ink account page and login.

Finally, make sure your email is verified and that your home address is correctly entered.

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