01-20-2020 12:22 PM
I purchased a newOfficeJet Pro 8024 printer from HP in the UK 4 months ago and am now wanting to try the instant ink program on the free plan. I have just tried signing up to the free printing plan which shows available when initially viewing the website, but after logging in it switches to the paid plan. Please can you advise how I sign up for the free printing plan?
01-22-2020 03:43 PM
@mh79 Once you register for the paid version, you cannot switch back to the free plan, that said, here are a few things you may want to know about your HP Instant Ink account page before we get into the details of resolving your concern: Click here for FAQs.
- Your HP Instant Ink account page contains the data on past deliveries and estimated shipments.
- It also helps you understand what state your cartridges are in based on HP's data,
- Any issues will be shown with its solution using a step by step approach, to make it easier for you!
Please check your account page to see the latest cartridge information by signing into your account at "instantink.com".
If the suggested information can't be found, You may respond to the private message I've sent out and I'll help you out, accordingly
Check next to your profile Name, you should see a little blue envelope, please click on it as I've sent out a list of questions and I could provide a better solution once I have the answers: Click here for more details on how to access the private messages on HP Forums
P.S: Welcome to HP Community 😉
We eagerly await your response,
Help us, help you.
And Take care.
I am an HP Employee
01-27-2020 07:24 AM
Hi Mark, thanks for replying and enrolling in the Instant Ink plan. We have made the changes to your Instant Ink account. You may check the same by logging in to your account.
Let me know if you have any other questions.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day ahead.
I am an HP Employee