11-17-2019 11:10 PM
I've come to realise that I rarely print more than 10 pages/month at home, so i would like to change my Instant Ink subscription back to the free plan. When I go to 'Change Plan' in my account, the free plan is not listed anymore. How can I change back? I'm located in Canada.
11-20-2019 04:04 PM
@wave-o, Welcome to the HP Support Community!
As the issue is related to Instant ink cartridges, I need more information to help you out.
Since the instant ink account details are confidential, please send me the required information via private message.
I am sending you a private message with the information required.
- In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
Let me know how this goes.
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