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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎08-12-2019 07:28 AM

HP Recommended
Product: HP Envy 4500
Operating System: Microsoft Windows 8.1 (64-bit)

Are the cartridges free? When you sign up, you get cartridges. When they have to be replaced, are you charged for them? I signed up for the free plan.

1 REPLY 1

‎08-14-2019 04:56 PM

HP Recommended

@tomyslady,

 

Thank you for posting your query on HP Community,

 

Are the cartridges free? Yes, HP Instant Ink plan fees are based on the number of pages that you print, not on how many ink cartridges you use.

 

As these are to do with the Instant ink cartridges, I would need to know few details regarding your instant ink account to help you get the ink cartridges sorted.

 

Since the instant ink account details are confidential, please send me the required information via private message.

 

I am sending you a private message with the information required. Please check the mailbox icon at the top-right corner of this screen.

 

Please check your Private message icon on the upper right corner of your HP Forums profile,

Next, to your profile Name, you should see a little blue envelope, please click on it.

 

I hope this helps resolve this issue completely,

Regards,

Jeet_Singh
I am an HP Employee

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