@Sarahb8360, Welcome to HP Support Community!
I see that you're using the 15 pages free plan on the HP Instant Ink program and you'd like to upgrade the plan.
The downgrade would not be possible after the upgrade.
To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.
I have sent you a private message, reply to the message with your details.
In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.
Keep me posted.
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TEJ1602 I am an HP Employee
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