cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Katybob1
New member
1 0 0 0
Message 1 of 2
272
Flag Post

Solved!

Free trial instant ink sign up

HP Recommended
deskjet 2633
Microsoft Windows 10 (32-bit)
Hi I bought a new printer which offered a 2 month trial but have been unsuccessful in activating it. I keep trying to print the info page with the code but now I've ran out of ink! I've tried to set up the web services without any success nothing works been trying to sort it out for a couple of weeks and got nowhere. Now I need to go a buy some more ink! something this simple should not be such an effort, why can't there be a code in the box?
1 REPLY 1
Jeet_singh
Retired
Retired
21,068 21,032 1,396 2,332
Message 2 of 2
Flag Post
HP Recommended

@Katybob1,

 

Thank you for posting your query on HP Community,

 

I have found a wonderful document which should help you with this issue - HP Printers - Cannot Connect to Web Services

In this document, please ensure you follow the steps 2, 3, 5 & 6. 

Also try to remove web services and then re-enable web services, most of the time it works.

 

Here are few important Links - HP Printers - Enrolling in HP Instant Ink

 

Here's another document - please follow step 2 and 3. HP Printers - Setting Up an HP Connected Account

Step 2: Turn on Web Services - Printers without a touchscreen or LCD display

Step 3: Obtain the printer claim code

 

You may also refer to the steps suggested : Click here

 

Let me know how it goes for further assistance. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Jeet_Singh
I am an HP Employee

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation