04-22-2019 10:26 AM - last edited on 07-02-2019 03:53 AM by NitM
Suspiciously, my printer was working fine until I cancelled the Instant Ink program. Now the gateway address can't be accessed. The IP address does start with 169.254, but I don't understand why I'd suddenly have router problems when it worked just fine before cancelling my subscription.
Solved! Go to Solution.
04-22-2019 02:15 PM
@MKH14, welcome to HP Support Community!
Try restoring the network defaults on your printer and then try to connect the printer back to the network.
Follow the steps below-
From the home screen of your printer control panel, touch the Wireless icon
Touch the Setup icon
Touch Restore Network Defaults or Restore Network Settings, and then touch Yes to confirm your selection.
After the default network settings are restored, touch the back arrow, touch Wireless Settings, and then touch Wireless Setup Wizard.
The printer searches for available networks.
Touch the name of your wireless network.
If your wireless network does not display in the list of wireless networks, touch Enter New Network Name, and then type the name of your wireless network.
Type your network security password (WEP or WPA key), and then touch Done.
If you do not know your network password, go to Find Your Wireless WEP, WPA, WPA2 Password.
Once the printer is connected, the blue Wireless light (or wireless icon on the menu) stops blinking and remains on.
Make sure your Mac Computer and the printer are connected to the same network. Try printing.
Let me know the outcome.
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