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‎07-08-2019 08:36 AM

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Operating System: iOS

Getting blank pages when printing

 

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3 REPLIES 3

‎07-10-2019 11:04 AM

HP Recommended

@Rem6, Welcome to the HP Support Community!

 

Which version of iOS are you using?

Which application are you trying to print from?

 

Try making a Standalone Black and Color Photocopy and check if that works. If the printer is able to make a Photocopy fine, it means the printer hardware is working fine.

 

To know the print settings and How to print from an iOS device, click here.

 

Let me know how this goes.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

KUMAR0307
I am an HP Employee

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‎07-11-2019 03:26 AM

HP Recommended

Kumar, Thanks. A call centre guy suggested changing the cartridges, although there was no error msg asking to replace them. Thanks.

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‎07-11-2019 06:35 AM - edited ‎07-11-2019 06:36 AM

HP Recommended

@Rem6

Glad to know that the issue is now resolved. Feel free to contact us with any concerns related to HP products.

Happy to help!

KUMAR0307
I am an HP Employee

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