07-10-2019 11:04 AM
@Rem6, Welcome to the HP Support Community!
Which version of iOS are you using?
Which application are you trying to print from?
Try making a Standalone Black and Color Photocopy and check if that works. If the printer is able to make a Photocopy fine, it means the printer hardware is working fine.
To know the print settings and How to print from an iOS device, click here.
Let me know how this goes.
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