cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
angrycuzz
New member
1 0 0 0
Message 1 of 2
111
Flag Post

Getting help with an order is insane. Calling the phone nos is frustrating due to no live person

HP Recommended
HP 950 & 951 ink
macOS 10.15 Catalina

I placed an ink order with HP and it was to be delivered yesterday.  Now trying to follow up on the status is frustrating and impossible.  No live person can assist or if you are lucky enough to get to eventually get a live person, they immediately transfer you to a "COMPUTER" .  No one can give an update of an order.  It is the last time I will buy direct from HP

1 REPLY 1
TEJ1602
HP Support Agent
HP Support Agent
18,899 18,877 1,559 1,555
Message 2 of 2
Flag Post
HP Recommended

@angrycuzz, Welcome to HP Support Community!

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation