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‎07-28-2020 04:13 AM

HP Recommended
Product: hp envy 5547 printer


Hello, I have a problem with my hp envy 5547 printer. 
It worked normally as long as I had wifi, but at the moment I have no possibility to access the wifi,
nor do I have the cable to connect it directly to the PC.
What other way can I find to configure the printer and be able to print in any case?
How can I solve the problem?
thank you so much.

 

 
 
 
 

 

 
 
 
 
1 REPLY 1

‎07-30-2020 10:34 AM

HP Recommended

@fra12, Welcome to HP Support Community!

 

To be able to assist you better, I'd like to know the following-

  • Is the printer enrolled in HP Instant Ink Program?
  • Are you able to make photocopies on the printer?

Keep me posted.

TEJ1602
I am an HP Employee

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