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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎07-22-2023 07:13 AM

HP Recommended

Hi there, i bought the printer 6 months ago and although the printing worked fine at first, it is now not printing the black ink. I've tried all the suggestions given previously to people with the same problem along with trying to find help elsewhere online and still no success. Can you help? 

1 REPLY 1

‎07-24-2023 01:58 PM

HP Recommended

Hi @12810,


Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

 

I suggest that you follow the steps from this document to resolve this issue. (Click on the word document to open the web page).

 

I hope this helps.
Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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