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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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Windows 11 Support Center.
- HP Community
- Apps, Services & Software
- HP Instant Ink
- Re: HP 5 Months free trial offer.
Create an account on the HP Community to personalize your profile and ask a question
10-01-2021 04:59 AM
Hi, bought new HP Envy 6032 printer on 29.9.21which included a 5 month free ink cartridge trial. I have followed all the steps in the 123 on-screen set up instructions AND taken advantage of the monthly instant ink plan but no mention or confirmation has been made of the free ink trial. I have tried HP chat which could not resolve the issue and made a request for a return telephone call which has not been received. The offer must be claimed within 7 days and I am concerned I may have missed the the redemption process during set up. Your assistance would be appreciated, please.
Thankyou
TEF2
Solved! Go to Solution.
Accepted Solutions
10-02-2021 07:44 AM
@TEF2, Welcome to the HP Support Community! I’m here to help.
I understand you are looking for free Instant Ink months.
To assist you better, we would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.
I have sent you a private message, reply to the message with your details.
In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
KUMAR0307
I am an HP Employee
10-02-2021 07:44 AM
@TEF2, Welcome to the HP Support Community! I’m here to help.
I understand you are looking for free Instant Ink months.
To assist you better, we would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.
I have sent you a private message, reply to the message with your details.
In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
KUMAR0307
I am an HP Employee
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