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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
DCHG41
New member
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Message 1 of 2
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HP 7520 / PAPER IS NO MORE PUSHED BY THE ROLLED CARTS AND STAY IN THE PRINCIPAL PAPER PROVIDER.

HP Recommended
ACER
Microsoft Windows 10 (64-bit)

HP PHOTOSMART 7520 all in one.

SUDDEN issue : the paper is no longer pushed towards the ink cartridges ,and stay in the paper provider.

the assistance councils are unapplicable :the rolling system is unreachable .

what can I do ?

thanks for advice ..

 

1 REPLY 1
Kumar0307
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

Hi @DCHG41

Welcome to the HP Support Community. I'd be happy to assist you.

 

I understand the printer is not picking the paper. Kindly follow the steps mentioned in this document to resolve this issue.

 

Refer to this document to know how to correctly load the papers in the printer. 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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