Showing results for 
Search instead for 
Did you mean: 
New member
4 1 0 0
Message 1 of 2
Flag Post
HP Recommended

HP 8610 Printer ink problem

HP 8610
Microsoft Windows 10 (32-bit)

I have an HP 8610 printer. the red ink does not come out. I have cleaned and aligned the printer several times to no avail 

Where do I take it for repair? Best Buy?

HP Support Agent
HP Support Agent
5,846 5,833 309 232
Message 2 of 2
Flag Post
HP Recommended

HP 8610 Printer ink problem



Welcome to the HP Support Community.


Does this happen while copying too? Did you try changing the cartridge?


Let me know if you see any magenta (red) on this report:

  1. Load plain white paper into the tray.

  2. On the printer control panel, swipe the display to scroll to Setup, and then touch the Setup icon (). The Setup menu displays.

  3. Swipe the display to scroll to Print Reports, and then touch Print Reports.

  4. Touch Print Quality Report. The printer prints a test page.

If the issue persists, please perform the remaining steps from this document:


Let me know if this helps.


If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!



Have a great day!

I am an HP Employee

0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation