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Alan46
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HP 8610 Printer ink problem

HP 8610
Microsoft Windows 10 (32-bit)

I have an HP 8610 printer. the red ink does not come out. I have cleaned and aligned the printer several times to no avail 

Where do I take it for repair? Best Buy?

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HP 8610 Printer ink problem

@Alan46

 

Welcome to the HP Support Community.

 

Does this happen while copying too? Did you try changing the cartridge?

 

Let me know if you see any magenta (red) on this report:

  1. Load plain white paper into the tray.

  2. On the printer control panel, swipe the display to scroll to Setup, and then touch the Setup icon (). The Setup menu displays.

  3. Swipe the display to scroll to Print Reports, and then touch Print Reports.

  4. Touch Print Quality Report. The printer prints a test page.

If the issue persists, please perform the remaining steps from this document: https://support.hp.com/in-en/product/hp-officejet-pro-8610-e-all-in-one-printer-series/5367603/docum...

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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