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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
AJ578
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HP 8720 Ink Cartridge Carriage Stalled

HP Recommended
HP8720 All in One

I keep getting a message saying "Printer Carriage cannot move"  the ink cartridge carriage stalled. I checked for paper jams, there are none.  there is nothing obstructing the print carriage.  I can move the carriage freely with my hand with the printer turned off.  When I turn it on, it jerks and says it cannot move.  I have tried everything but the message is still there. 

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