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08-14-2022 06:19 AM
I purchased an HP DeskJet 4120e with 6 months free instant ink when I try to access the instant ink service ( after entering personal data) it says :
This printer model is not eligible for our subscription service. and will not proceed further.
Is this just a site error or have I been deceived?
08-15-2022 12:01 PM
Welcome to the HP Support Community
I understand you are facing an issue with your HP DeskJet 4120e All-In-One Printer. Not to worry I will help you to get a resolution to resolve the issue.
The printer model is eligible for Instant Ink. You may refer to this link.
Hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
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