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‎08-14-2022 06:19 AM

HP Recommended
Product: HP DeskJet 4120e All-in-One Printer
Operating System: macOS 12.0 Monterey

I purchased an HP DeskJet 4120e with 6 months free instant ink when I try to access the instant ink service ( after entering personal data) it says :

This printer model is not eligible for our subscription service. and will not proceed further.

Is this just a site error or have I been deceived?

 

1 REPLY 1

‎08-15-2022 12:01 PM

HP Recommended

Hi @carbonstate,

 

Welcome to the HP Support Community

 

I understand you are facing an issue with your HP DeskJet 4120e All-In-One Printer. Not to worry I will help you to get a resolution to resolve the issue.

 

The printer model is eligible for Instant Ink. You may refer to this link. 

 

Reference Picture:

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

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