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05-02-2022 10:56 AM
I 'm having issues with my printer HP DeskJet 2630 All‑in‑One Printer - no black ink printing . I went through the whole process of Clean and Alignment of the cartridge, but still no luck. The cartridge itself still showing nearly half full but with occasionally printing probably maybe ink is dried out. I'm on15 pages monthly plan currently with HP. Could I have some help to get Black Ink cartridge replacement or advise how to get it working.
Thanks in advance for your help.
05-02-2022 03:20 PM
You could try recovering the cartridge as follows: get a teacup and put 1" of hot but not boiling water in it. Put the cartridge nose down (in the same orientation it would be in the printer) in the cup. Let the cartridge soak for fifteen minutes, then remove the cartridge and gently wipe the electrical contacts dry with a lint-free wipe (a clean coffee filter works well for this). Put the cartridge back in the printer and run a cleaning cycle.
The document here has information on contacting HP to get replacement Instant Ink cartridges. Go to the HP Instant Ink site, the phone number (or chat option for some countries) will be listed in the lower center of the opening screen.
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