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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
ExauRubio
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HP DeskJet GT 5820 Daña los cartuchos cada vez que la transporto..

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HP DeskJet GT 5820
Microsoft Windows 10 (64-bit)

tengo una impresora todo-en-uno HP DeskJet GT 5820 hace 2 años ya  pesar de cumplir con las recomendaciones y / o sugerencias para transportar la impresora, siempre se dañan los cartuchos, motivo por el cual me veo en la necesidad de volver a comprarlos Me ha sucedido en dos ocasiones este problema ... Me comunico con soporte y me dicen que la solución es comprarlos y reemplazarlos .. Pienso que no es justo que cada vez que el requerimiento de transporte deba asumir ese costo, pero es la única solución que me dan.

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MarcusC
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Hey ExauRubio 😁

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.



Or, if you prefer, you can visit the HP Support website (https://support.hp.com/us-en?openCLC=true), to find the support channel for your region.



Thank you for your understanding.

Regards,

MarcusC

I work on behalf of HP.
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ExauRubio
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Hi MarcusC

 

Sorry, so I will.

 

Thanks....

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