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acba
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HP Deskjet 2540 doesn't print

Microsoft Windows 10 (64-bit)

The printer will pull the paper in and I can hear the cartridges going inside but the page comes out blank! There's definitely ink in the cartridges

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HP Deskjet 2540 doesn't print

@acba, Welcome to HP Support Community!

 

If you have already performed the steps from the document  Black Ink Not Printing and Other Print Quality Issues and the issue persists, it could be a hardware failure.

 

Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

 

TEJ1602
I am an HP Employee

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