cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP+ PLANS: INK AND TONER..
New member
1 0 0 0
Message 1 of 2
143
Flag Post

HP Deskjet 3755 can't be connected to wifi by college policy, how can I print and also use InstantIn

HP Recommended
deskjet 3755
Microsoft Windows 10 (64-bit)

I bought the 3755 because it was inexpensive and small for my kids college dorm.  I did not know that it did not have ethernet port.  Now we find that the college policy won't allow printers to connect to the wifi, and I'm getting warnings that the printer needs to be on the internet to use InstantInk.  How do I solve this dilemma.  The printer functions with the usb cable but not well.

 

1 REPLY 1
HP Support Agent
HP Support Agent
17,170 17,169 1,152 1,365
Message 2 of 2
Flag Post
HP Recommended

@cycleguy4919, Welcome to the HP Support Community!

 

If the printer is enrolled in Instant Ink service, it has to be connected to the Internet for the Instant Ink server to monitor the level of ink in the printer and automatically ship ink cartridges when required.

 

To know how to sign in to Instant Ink, refer to this document.

 

As this printer does not have an Ethernet port, you will have to connect the printer to a Wireless network. To check the printer specifications, click here

 

Let me know how this goes.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation