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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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HP Recommended
HP Deskjet Plus 4130
Microsoft Windows XP

Hi there

I just set up my printer there via my iPhone App but encountered a lot of timeouts on the app, so had to keep closing down and reopening. I assume I missed some of the set up questions as I was never asked about signing up to Instant Ink. I should have a 4 months trial, but even when I go to sign up via the Instant Ink website/page, it says with this model I only get 3 months. 
As an aside to this also, the HP Smart app is awful- I keep trying to click on my account and it won’t do anything. I just get a timer holding page and then need to shut the app down. I can’t seem to get any further. Same if I click on “Get Supplies”. Is there a known issue with the app on an iPhone? 

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HP Recommended

@Breenster, Welcome to HP Support Community!

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

 

I have sent you a private message, reply to the message with your details.

 

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Keep me posted.

 

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TEJ1602
I am an HP Employee

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