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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
xoxomys
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HP Deskjet attention lights and cartridge lights are blinking red

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HP Deskjet 1510

the attention and cartridge lights are blinking red

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Jay_G24
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Hi @xoxomys,

 

I'd like to help!

 

Try the below suggestions:-

 

Lower the output tray

  1. Lower the output tray.

    Image: Lower the output tray

  2. Pull out the tray extender.

    Image: Pull out the tray extender

  3. Check the printer control panel for blinking lights.

  • If these steps resolved the issue, you do not need to continue troubleshooting.

  • If the issue persists, continue to the next solution.

 

Load paper

Follow these steps to load more paper, or to reload the existing paper stack into the paper tray.

  1. Raise the input tray.

    Image: Raise the input tray

  2. Lower the output tray.

    Image: Lower the output tray

  3. Pull out the tray extender.

    Image: Pull out the tray extender

  4. Load a stack of U.S. Letter or A4 paper into the input tray with the short edge forward and the print side up. Push the stack into the tray until it stops.

    Image: Load plain, white paper into the input tray

  5. Slide the paper width guide inward until it rests against the edge of the paper.

    Image: Slide the paper width guide inward

  • If these steps resolved the issue, you do not need to continue troubleshooting.

  • If the issue persists, continue to the next solution.

 

Clear any jammed paper from the printer

 Clear any jammed paper from the input tray

  1. Pull the paper gently out of the input tray to remove the paper jam.

    Image: Remove paper jam from the input tray

  2. Gently remove any jammed paper and bits of torn paper from the tray. To avoid tearing any whole sheets of paper, pull the paper with both hands.

    NOTE: 

    Use a flashlight to thoroughly check for torn pieces of paper that might remain inside the tray. If any torn pieces of paper remain inside the printer, more jams are likely to occur.

Clear any jammed paper from the output tray

  1. Locate the output tray in the front of the printer.

  2. Gently remove any jammed paper and bits of torn paper from the tray. To avoid tearing any whole sheets of paper, pull the paper with both hands.

    Image: Gently pull the paper out of the tray.

    NOTE: 

    Use a flashlight to thoroughly check for torn pieces of paper that might remain inside the tray. If any torn pieces of paper remain inside the printer, more jams are likely to occur.

Remove any loose paper, debris, or foreign objects from the trays

  1. Turn off the printer.

  2. Disconnect the USB cable from the rear of the printer.

  3. Disconnect the power cord from the rear of the printer.

       WARNING: 

    You must disconnect the power cord before you reach inside the HP printer to avoid risk of injuries or electric shock.

  4. Remove any loose sheets of paper from the input tray.

  5. Tilt the printer on its back, and then use your fingers to move the pick mechanism from inside the input tray.

    Debris or foreign objects might fall out of the printer.

    Image shows  the printer on its back, while you move the pick mechanism, and then remove any foreign objects found

  6. Return the printer to its normal position.

 Clear any jammed paper from the cartridge access area

  1. Press the Power button to turn off the printer if it is not off already.

  2. Disconnect the power cord from the rear of the printer if it is not disconnected already.

       WARNING: 

    You must disconnect the power cord before reaching inside the HP printer to avoid risk of injuries or electric shock.

  3. Open the ink cartridge access door.

    Image: Opening the ink cartridge access door

  4. Gently remove any jammed paper from inside the printer.

    Image: Removing jammed paper from inside the printer

  5. Close the ink cartridge access door.

 Clear any jammed paper from underneath the printer

  1. Disconnect the USB cable from the rear of the printer.

  2. Turn the printer so that you can access its underside (base).

       CAUTION: 

    Before turning the printer, use your hand to secure the scanner lid.

  3. Press in the tabs on either side of the cleanout door to open it.

    Image: Opening the cleanout door

  4. Gently remove any jammed paper from inside the printer.

    NOTE: 

    Use a flashlight to thoroughly check for torn pieces of paper that might remain inside the printer. If any torn pieces of paper remain inside the printer, more jams are likely to occur.

    Image: Removing jammed paper from inside the printer

  5. Reattach the cleanout door. Gently push the door forward until it snaps into place.

    Image: Reattaching the cleanout door

  6. Turn the printer over to its normal position.

  7. Open the ink cartridge access door, and then look inside the printer for any loose objects that might have shifted when the printer was turned over. Remove any loose objects found.

  8. Close the ink cartridge access door.

  9. Reconnect the power cord to the rear of the printer.

  10. Press the Power button to turn on the printer.

 

Make sure that the carriage can move freely

Follow these steps to make sure that the carriage moves freely across the width of the printer.

  1. Turn on the printer, if it is not already on.

  2. Open the ink cartridge access door.

    Image: Opening the ink cartridge access door

  3. Wait until the carriage is idle and silent before you continue.

  4. With the printer turned on, disconnect the power cord from the rear of the printer.

       WARNING: 

    You must unplug the power cord to move the carriage by hand and reset the paper feed mechanism without the risk of electrical shock.

  5. Check for any paper or objects that might be restricting the carriage, and then remove any paper or objects that you find.

       CAUTION: 

    If the paper tears when you remove it from the rollers, check the rollers and wheels for torn pieces of paper that might remain inside the printer. If pieces of paper remain in the printer, more paper jams can occur.

  6. Reach inside the printer through the ink cartridge access door, and then manually move the carriage.

    • If the carriage is stuck on the right side of the printer, move the carriage to the left side of the printer.

    • If the carriage is stuck on the left side of the printer, move the carriage to the right side of the printer.

    • If the carriage is stuck in the middle of the printer, move the carriage to the right side of the printer.

  7. Remove any loose paper or obstructions found.

  8. Make sure the carriage can move freely across the width of the printer. Firmly push the carriage to the left side of the printer, and then to the right side.

  9. Open the ink cartridge access door.

    Image: Opening the ink cartridge access door

  10. Reconnect the power cord to the rear of the printer, and then turn on the printer.

 Clean the paper rollers inside the cartridge access area

Dust, paper fiber, and other debris might accumulate on the paper feed rollers and cause paper jams and paper feed issues. Follow these steps to clean the paper feed rollers.

  1. Turn off the printer, and then disconnect the power cord.

       WARNING: 

    Disconnect the power cord before reaching inside the printer to avoid risk of injuries or electric shock.

  2. Raise the input tray.

    Raising the input tray

  3. Look down through the open input tray and find the gray paper pick rollers. You might need a flashlight to illuminate the area.

    Location of the paper pick rollers

  4. Lightly dampen a lint-free cloth with distilled water, and then squeeze any excess liquid from the cloth.

  5. Press the cloth against the rollers and rotate them upward with your fingers. Apply a moderate amount of pressure to remove dust or dirt buildup.

  6. Allow the rollers to dry completely (approximately 10 minutes).

  7. Reconnect the power cord and any cables to the rear of the printer, and then turn on the printer.

 Resolve a scanning error

NOTE: 

The printer still prints even if the scan feature is unavailable.

 Turn the printer off, and then on again

  1. Press the Power button to turn off the printer.

  2. Wait at least 15 seconds.

  3. Press the Power button to turn on the printer.

  4. Check the lights on the control panel to make sure that they are no longer blinking.

  5. Attempt to scan the item again.

You may refer to Blinking Lights on the HP Deskjet 1510 and Deskjet Ink Advantage 1510 Printer Series

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

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