cancel
Showing results for 
Search instead for 
Did you mean: 
mike_trudering
New member
2 1 0 0
Message 1 of 4
146
Flag Post
HP Recommended

HP_Deskjet3720_New Black Cartridge (Instant Ink) creates smear and blurred lines

black cartridge does not work, even though I have done the nozzle cleaning and all other maintenance as explained in the manual by HP ONLINE Support. very, very often

HP opened a support case, but I cannot get hold of them by any means (phone / email...), -> BAD SUPPORT

3 REPLIES 3
Moderator
Moderator
985 974 44 97
Message 2 of 4
129
Flag Post
HP Recommended

HP_Deskjet3720_New Black Cartridge (Instant Ink) creates smear and blurred lines

@mike_trudering

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.


 

Reply
0 Kudos
mike_trudering
New member
2 1 0 0
Message 3 of 4
59
Flag Post
HP Recommended

HP_Deskjet3720_New Black Cartridge (Instant Ink) creates smear and blurred lines

Printer is registered for INSTANT INK, No advise helped to solve the issue, today I bought and installed a new black cartridge (HP304 XL) , Problem is now solved

Reply
0 Kudos
HP Support Agent
HP Support Agent
6,139 6,132 393 479
Message 4 of 4
42
Flag Post
HP Recommended

HP_Deskjet3720_New Black Cartridge (Instant Ink) creates smear and blurred lines

@mike_trudering

 

It seems like the black ink cartridge was defective. As you are enrolled in Instant Ink, I can help you with a replacement black instant ink cartridge.

Since the instant ink account details are confidential, please send me the required information via private message.

 

I am sending you a private message with the information required.

Keep me posted.

KUMAR0307
I am an HP Employee

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation