cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Common problems for HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP+ PLANS: INK AND TONER..
New member
1 0 0 0
Message 1 of 2
102
Flag Post

HP Desktop 2632

HP Recommended
HP Deskjet 2632
iOS

Hi

I have a DeskJet 2632 printer. Trying to print from my iPad. 

The iPad finds the printer okay but nothing prints. 

I don’t seem to have a connection on the printer. The power button flashes blue as does the WIFI button. I have tried re starting and turning power off etc. 

Any advise ? 

Many thanks 

 

Jade 

1 REPLY 1
HP Support Agent
HP Support Agent
16,824 16,823 1,127 1,337
Message 2 of 2
Flag Post
HP Recommended

@Jadeszuk, Welcome to the HP Support Community!

  • Try making a standalone copy and check if that works to check the hardware functionality of the printer.
  • Make sure the printer and the MAC are connected to the same wireless network.
  • This printer supports only 2.4GHz network.
  • If the WiFi light is blinking, it means the printer is not connected to a network.

Let us try these steps to resolve this issue:

 

Reset the printer

  1. With the printer turned on, disconnect the power cord from the rear of the printer.
  2. Wait at least 60 seconds.
  3. Reconnect the power cord to the rear of the printer.
  4. Turn ON the printer, if it does not automatically turn on.
  5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.

 

Update the printer firmware

Click here to know different methods of updating printer firmware.

 

Also, check for any updates on the iPad

Click here to know how.

 

To resolve the blinking light issue on the printer, refer to this document.

To know how to connect and print from iPad, click here

 

Let me know how this goes.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation