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‎09-01-2020 06:21 AM

HP Recommended
Product: ENVY 4527 All In One Printer

My ENVY 4527 is from London. I had to de register from instant ink support as it is not available in India. Since then my Ink Cartridge 302/63 stoppped working. Based on the information on HP Support, I found that 803 is the compatible cartridge for ENVY 4520 series in India. But, it’s not working and I am getting “incompatible Cartridge “ error. Can you please help. As you know cartridges are not cheap. 

3 REPLIES 3

‎09-01-2020 05:08 PM

HP Recommended

@Karthik_R

 

Welcome to the HP support community.

 

To do a printer region reset you need to meet the following conditions:

 

1. The printer should be connected using a printer USB cable to the computer.

2. You need to have the printer full feature software installed on your computer.

3. You need to have all the cartridges either from the region from where the printer was purchased originally or the new region to which you want to reset it to.

 

Reply with the requested information for more assistance.

Cheers.

Sandytechy20
I am an HP Employee

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‎09-01-2020 07:56 PM - edited ‎09-02-2020 05:15 AM

HP Recommended

I changed the region settings to India and still does not work. 

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‎09-02-2020 06:01 AM

HP Recommended

@Karthik_R

 

This seems to be a hardware issue.

I request you to talk to HP support.

They might have multiple options to help you with this.

  1. Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
  2. Select the country.
  3. Enter the serial of your device.
  4. Select the country from the drop-down.
  5. Click on "Show Options".
  6. Fill the web-form. A case number and phone number will now populate for you.

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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