01-13-2020 05:05 PM
How do I troubleshoot the HP ENVY 5055 error code "0XB302E987" ?
01-16-2020 06:56 AM
@megmajor1, Welcome to HP Support Community!
If you have already performed the steps from the document '0xc19a0005' or Similar Error Code Displays and the issue persists, it could be a hardware failure.
Please reach out to the HP Support in your region regarding the service options for your printer.
Hope this helps!
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