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Common problems for HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP+ PLANS: INK AND TONER..
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HP ENVY 5055 error code

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macOS 10.14 Mojave

How do I troubleshoot the HP ENVY 5055 error code "0XB302E987" ?

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@megmajor1, Welcome to HP Support Community!

 

If you have already performed the steps from the document  '0xc19a0005' or Similar Error Code Displays and the issue persists, it could be a hardware failure.

 

Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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