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HOLA4
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Message 1 of 2
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HP ENVY 5055

I used Instantink but was not happy with it so I canceled it and now my printer will not print. 

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HP ENVY 5055

Hi @HOLA4

 

Welcome to the HP Support Community. 

 

To better assist you -

 

1) Are you getting any error message?

2) Have you replaced all the Instant Ink in the printer with the regular ink cartridges? 

 

HP Instant Ink cartridges do not work after the end of your current billing period, and you are required to return them to HP. To continue printing after your billing cycle ends, make sure you have standard replacement ink cartridges ready to use in your printer.

 

To know more, refer to this document - HP Instant Ink - Cancelling Your HP Instant Ink Service 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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