cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
HOLA4
New member
1 0 0 0
Message 1 of 2
116
Flag Post

HP ENVY 5055

HP Recommended

I used Instantink but was not happy with it so I canceled it and now my printer will not print. 

1 REPLY 1
asmita6658
HP Support Agent
HP Support Agent
14,452 14,454 1,430 1,703
Message 2 of 2
Flag Post
HP Recommended

Hi @HOLA4

 

Welcome to the HP Support Community. 

 

To better assist you -

 

1) Are you getting any error message?

2) Have you replaced all the Instant Ink in the printer with the regular ink cartridges? 

 

HP Instant Ink cartridges do not work after the end of your current billing period, and you are required to return them to HP. To continue printing after your billing cycle ends, make sure you have standard replacement ink cartridges ready to use in your printer.

 

To know more, refer to this document - HP Instant Ink - Cancelling Your HP Instant Ink Service 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation