09-11-2019 04:10 AM
Welcome to the HP Support Community.
To better assist you -
1) Are you getting any error message?
2) Have you replaced all the Instant Ink in the printer with the regular ink cartridges?
HP Instant Ink cartridges do not work after the end of your current billing period, and you are required to return them to HP. To continue printing after your billing cycle ends, make sure you have standard replacement ink cartridges ready to use in your printer.
To know more, refer to this document - HP Instant Ink - Cancelling Your HP Instant Ink Service
Hope this helps! Keep me posted.
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