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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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1 REPLY 1
08-21-2020 03:40 AM
@typicalhobbit, Welcome to the HP Support Community!
If the printer and the devices from which you are trying to print is connected to the same network, then all the devices on the network will be able to access/print to the printer.
Make sure the printer is installed on all the devices from which you need to print.
- This printer supports only 2.4GHz network. So, all the devices should be on the 2.4GHz network.
- If you have a Dual-band router and both 2.4GHz and 5GHz networks share the same name/SSID, the printer will not be able to connect to the network. In this case, contact your Internet service provider to assign different names to both the networks.
- Also, your router should be able to forward 'Bonjour packets'.
Hope this helps! Keep me posted.
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KUMAR0307
I am an HP Employee
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